Terms & Conditions

Welcome to Lizard TVBox. By accessing and using our website, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree with these terms, you should not use our website.

General Information

Company Name: Lizard TVBox

Website: www.lizardtvbox.com

Email: support@lizardtvbox.com

Phone: +212 123 456 789

Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Product Information

Product Descriptions: We make every effort to ensure our product descriptions are accurate. However, we do not guarantee that all product descriptions, images, and content on the site are completely error-free. The Rocktek GX1 and other products are subject to availability and may differ slightly in appearance from the images shown.

Pricing: All prices are displayed in USD. Prices do not include shipping costs or taxes, which will be added at checkout. Prices may change without prior notice.

Ordering & Payment

Order Confirmation: When you place an order, you will receive an email confirming the receipt of your order. This email is not an acceptance of your order, but a confirmation that we have received it.

Payment Methods: We accept various payment methods, including credit card, PayPal. You authorize us to charge the full amount of your order to your chosen payment method at the time of purchase.

Order Cancellation: You may cancel your order before it is processed. Once the order is shipped, cancellations will not be possible.

Shipping & Delivery

Shipping Times: Orders are processed within 1-2 business days. Delivery times vary by location: Generally the orders may take 7-15 business days.
Shipping Costs: Shipping costs are calculated at checkout and are based on your location. Occasionally, we offer promotions for free shipping, so check for any current offers.
Tracking: Once your order is shipped, we will provide a tracking number via email so you can monitor the status of your shipment.
Shipping Restrictions: We ship to most countries. If your country is not listed at checkout, please contact us for additional shipping options.
Customs and Duties: For international orders, customs duties, taxes, or other fees may be charged by the destination country. These are the responsibility of the customer.

Returns & Exchanges

Return Policy: We offer returns within 30 days from the date of delivery for an exchange or a full refund, provided the product is unused, undamaged, and in its original packaging.
Eligibility: To qualify for a return, the item must be in the same condition as when you received it. It must also be in the original packaging with proof of purchase.
Non-returnable Items: Items that show signs of use or are damaged due to misuse or mishandling are not eligible for return.
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., damaged or incorrect item).
Refund Process: Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. The refund will be issued to your original payment method.

Privacy & Security

Privacy Policy: We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policy
Security: We use industry-standard encryption technologies (SSL/TLS) to protect your personal and payment details during transmission. However, no data transmission method is 100% secure, and we cannot guarantee absolute security.

Intellectual Property

Trademarks: All trademarks, logos, and product names used on this website are the property of their respective owners. You are not permitted to use any of our intellectual property without prior written consent.
Content Ownership: All content on this website, including images, text, and product descriptions, is owned by Lizard TVBox and protected by copyright law. You may not use, copy, or distribute any content without our express permission.

Limitation of Liability

Disclaimer: We make no warranties, expressed or implied, regarding the products we sell. In no event shall Lizard TVBox be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products purchased from our site.
Product Availability: We make every effort to ensure product availability, but we do not guarantee that all products will always be in stock. If an item becomes unavailable after your order is placed, we will notify you and offer alternatives or a full refund.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Europian Union, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms & Conditions shall be brought exclusively in the Court of Justice of the European Union (CJEU).

Dispute Resolution

In the event of any disputes arising from these Terms & Conditions, both parties agree to attempt to resolve the matter amicably through negotiations. If a resolution cannot be reached, the dispute will be settled through binding arbitration in Europian Union.

Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. By continuing to use our website after changes are posted, you accept and agree to the updated Terms & Conditions.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@lizardtvbox.com

Phone: +212 123 456 789

Thank you for trusting Lizard TVBox with your personal information. We are committed to keeping your data secure and ensuring a safe shopping experience.