Privacy Policy

At Lizard TVBox, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect different types of information to provide and improve our services to you:

Personal Information: When you place an order, create an account, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
Usage Data: We collect data on how you access and use our website, including your IP address, browser type, device information, and the pages you visit. This helps us improve our website’s performance and user experience.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience on our website. Cookies help us remember your preferences, track user activity, and improve functionality. You can adjust your browser settings to block or manage cookies, but this may affect your browsing experience.

How We Use Your Information

We use the information we collect in the following ways:

To process and fulfill orders: We use your personal information to process payments, ship your TVbox, and communicate with you regarding your orders.
Customer support: We use your contact information to respond to inquiries, resolve issues, and provide customer service.
Marketing: With your consent, we may use your email address to send promotional materials, offers, or updates about our products. You can unsubscribe from these communications at any time.
Website improvements: We use your usage data to analyze website performance and make improvements for a better customer experience.

How We Protect Your Information

Your privacy is important to us, and we take reasonable steps to protect your personal information:

Data Encryption: We use encryption technologies (such as SSL/TLS) to protect sensitive information during transmission, including payment details.
Secure Storage: We store your personal information in secure servers, with limited access only to authorized personnel.
Payment Security: All payment information is processed through secure third-party payment processors. We do not store your credit card details on our servers.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us with processing payments, shipping orders, and marketing communications. These providers are obligated to keep your information confidential and use it only for the services they perform for us.
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as a subpoena or court order.

Your Rights and Choices

Access and Update Your Information: You have the right to access and update the personal information we hold about you. You can manage your account details and preferences through our website.
Opt-out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails.
Cookie Preferences: You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling cookies may affect your experience on our website.

Data Retention

We retain your personal information for as long as necessary to provide our services to you or as required by law. Once the retention period expires, we securely delete or anonymize your data.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under the age of 13, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@lizardtvbox.com

Phone: ‭+44 7761 129872‬

Thank you for trusting Lizard TVBox with your personal information. We are committed to keeping your data secure and ensuring a safe shopping experience.